loading

Careers

Current Openings

Vanke first appeared in the Fortune Global 500 list in 2016 and ranked 206th in 2024. The Group has grown into a leading domestic urban and rural developer and life services provider over the past three decades.

The Group has been persistently providing good products and good services to the general public. At the same time, on the basis of consolidating the inherent advantages of residential development and property services, our business has extended to commercial properties, long-term rental apartments, logistics & warehousing, hotels and resorts, education, and other fields, continue to create real value, better serve the people’s needs for a better life, and strive to become a good enterprise worthy of the great new era.

Furthermore, Vanke Overseas Business Unit (BU) also looks out for investment opportunities in different cities, including Hong Kong, Kuala Lumpur, Singapore, London, Seattle, San Francisco, Los Angeles, etc.

Human resources are the core competitiveness of a company. Always following the employee partnership mechanism based on the principles of “consensus, co-creation, joint undertaking and sharing”, the Company has nurtured employees with a transparent and healthy culture, provided a stage and a platform for them to show their talent and realize their dreams, and encouraged employees to progress with the Company, so as to create and share a better life and value together.


Vanke 34th Anniversary Celebration Activity


Visiting Vanke UK Project


Tung Ping Chau Hiking Activity

Current Openings

Please send application enclosing resume to Human Resources Department, Vanke Holdings (Hong Kong) Company Limited, Unit A, 43/F, Bank of China Tower, 1 Garden Road, Central, Hong Kong or by email to recruit2_vphk@vanke.com (in Word format). Please quote the position you apply for in all correspondences.

Assistant Manager (Property Operations & Customer Relations)

View Details
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be used for recruitment and appointment related purpose only. Applicants not receiving a reply within 3 months should consider their applications unsuccessful and the personal data collected will be destroyed after 24 months from the date of application. The Company will handle all personal data confidentially in accordance with the Personal Data (Privacy) Ordinance.” Candidates have a right to make a data access, correction or destroy request concerning their personal data by applying to the Human Resources Department.


×
Assistant Manager (Property Operations & Customer Relations)

Job Description

Responsibilities:

  • Handle customer-related matters, including but not limited to flat handover cases, after-sales matters for residential projects

  • Coordinate the pre-handover inspection, documentation, and materials

  • Handle general inquiries and complaints related to handover and defect rectification, and take follow-up actions

  • Monitor service providers to deliver quality handover and customer services for all new development projects


Requirements:

  • Bachelor Degree in Property Management or related disciplines

  • At least 8 years’ relevant experience in customer services with 2 years ‘in a managerial role

  • Experience in takeover and handover of new properties is required

  • Well organized fast learner with strong communication skills

  • Work on duty roster is required based on operational needs

  • Good spoken and written English and Chinese (including Mandarin)

  • Proficient in MS Words, Excel, Chinese & English word processing 

Successful candidate will be appointed on 2-year contract terms. Renewal of the contract will be subject to the operational needs and the performance of the candidate. 

Please send your full resume, current and expected salary, contact number and email address to recruit2_vphk@vanke.com.

Please read carefully the following Privacy Statement before applying: "The personal data of unsuccessful candidates collected for this recruitment exercise will be kept no more than 24 months from its completion for future recruitment use and thereafter destroyed. Information provided will be used for recruitment and appointment related purpose only. The Company will handle all personal data confidentially in accordance with the Personal Data (Privacy) Ordinance."

Candidates have a right to make a data access, correction or destroy request concerning their personal data by applying to the Human Resources Department.

© 2021 Vanke Holdings (Hong Kong) Company Limited.
All rights reserved.